Guests consistently praise the comfortable and well-appointed rooms, with many highlighting the exceptionally comfortable beds and high-quality amenities like coffee machines. The pub atmosphere downstairs, including live music, is a significant draw for many, contributing to an overall enjoyable vibe. The location is also frequently cited as excellent, offering convenient access to the city center while surprisingly remaining quiet for some.
A recurring point of consideration is the absence of a lift, which can be a challenge for those on higher floors. While some guests appreciated the music from the pub, others noted it could be heard until late evening. Additionally, a few reviewers mentioned minor issues such as the lack of a kettle for making tea, and one guest found the reception staff to be less than welcoming.