Guests consistently praise the hotel for its exceptional staff, who are described as welcoming, pleasant, helpful, and professional. The accommodations are frequently highlighted as comfortable, clean, and beautifully decorated, with particular mention of comfortable beds and pillows. Many reviewers also enjoyed the food, describing it as extremely tasty, delicious, and of the highest standard. The hotel's location and grounds are also noted as lovely and beautiful.
While overwhelmingly positive, some guests suggested areas for enhancement. A few reviewers mentioned a desire for more variety at breakfast. Minor room-specific issues included difficulty using modern amenities, the absence of a full-length mirror or bath mat, and noise disturbances from adjacent rooms. One guest also suggested the addition of a pool or spa could elevate the experience further.