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Guests frequently praised the hotel's central location, noting its convenience for accessing local amenities. Many found the rooms to be comfortable, spacious, and very clean, with some receiving complimentary upgrades. The staff generally received positive feedback for being amazing, friendly, and helpful, contributing to a great overall experience and good value for money. However, a few guests experienced issues with noise due to the hotel's central location near pubs, which affected sleep quality. One significant concern was the restaurant's handling of allergies, with a guest reporting a lack of accommodation and unhelpful staff. Additionally, breakfast was described by one reviewer as basic and not great value for the price, with some issues noted regarding staff organization and payment queries.