Guests frequently praise the hotel's comfortable and well-designed rooms, often highlighting the excellent quality of the beds. The cleanliness of the accommodations is consistently commended, with many appreciating the modern refurbishments and thoughtful touches like good coffee machines. The staff, particularly hosts and owners, are often described as amazing, welcoming, and exceptionally helpful, contributing to a great overall experience. The on-site restaurant and bar also receive positive mentions for their food and atmosphere.
However, some guests have noted issues with traffic noise from the nearby main road, which can be disruptive if windows are open. While breakfast is generally well-received, a preference for cooked options over continental is mentioned, with one review suggesting fruit juice would be a welcome addition. A few minor points for improvement include the need for additional items like coat hangers and coasters, and in one instance, a shower door was noted as being particularly small.