Guests frequently praise the hotel for its beautiful grounds and impressive manor building, noting a truly lovely location. Many found the accommodation to be spacious, modern, and exceptionally clean, with particular appreciation for well-equipped facilities like powerful showers and comfortable beds. The staff are consistently highlighted as friendly, helpful, and attentive, contributing to a cosy and welcoming atmosphere, enhanced by features like open fires. Guests also found the location convenient for travel and exploring the surrounding areas, with good value for money being a recurring positive.
However, some areas for improvement have been noted. A few guests mentioned that certain rooms and corridors could benefit from refurbishment, with one review specifically citing a cold room and a poor shower. Minor issues like the need for updated silicone around shower trays or a lack of basic kitchen supplies in self-catering units were also mentioned. Additionally, one guest was unable to enjoy Sunday lunch during their stay.