Guests frequently praised the hotel's high-quality offerings, including delicious meals, excellent wine and cocktails, and exceptionally comfortable rooms. The service was consistently highlighted as superb, welcoming, friendly, and professional, with staff noted for being attentive and responsive. The location was also a significant positive, with some guests describing the property as beautiful and well-located.
A recurring point of improvement mentioned by several guests related to the hotel's restaurant undergoing renovation. This led to some disappointment regarding meal options and breakfast quality for those affected. Additionally, one guest found the dinner to be overpriced, and another felt the bar lacked atmosphere.