This hotel is consistently praised for its incredibly peaceful and beautiful setting, often described as a surreal escape surrounded by lush mountains and nature. Guests highlight the exceptional service, with staff consistently going above and beyond to ensure a memorable and comfortable stay. The architecture and ambiance are frequently noted as a blend of timeless charm and modern comfort, creating a unique and luxurious experience. The food is also a standout, with chefs preparing delicious and thoughtfully presented meals, often using local ingredients.
While overwhelmingly positive, a few areas for guest consideration have been noted. The hotel's secluded location, while contributing to its tranquility, means it is a dry venue, requiring guests to arrange for alcoholic beverages to be brought in. Some guests mentioned that the road leading to the property can be in poor condition, which may be a concern for lower vehicles. Additionally, occasional power interruptions were experienced, although staff were responsive in addressing these issues.