Guests frequently praised the hotel's modern amenities, with particular highlights being the clean and comfortable rooms, and spacious, well-appointed common areas like the bar and restaurant. The breakfast buffet received consistent positive feedback for its extensive selection and fresh preparation. Many also appreciated the hotel's good location and the quality of its on-site dining options, with some guests specifically recommending the Japanese restaurant.
However, some guests noted areas for improvement. Concerns were raised about the size of the hotel leading to long walks to rooms and a feeling of being too large. Service in the restaurants was occasionally described as slow, and some found vegetarian options disappointing. A few guests also experienced issues with room amenities, such as a non-working television, and a perception of some rooms being outdated. Inattentive reception staff was also mentioned as a significant negative.