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Guests frequently praise the hotel's exceptional food, with many describing it as first-class, delicious, and excellent value. The staff is consistently highlighted for being friendly, welcoming, and professional, contributing to a positive and pampered guest experience. The beautiful property, particularly the Japanese garden rooms, and the biological swimming pool are also recurring highlights, as is the good breakfast. However, some guests have noted areas for improvement. The showers in certain rooms have been described as small with insufficient pressure. Additionally, a few reviews mention that rooms could benefit from updates, with some experiencing issues like spiderwebs and an unpleasant smell. The availability of towels for pool use and the dining options for pets were also mentioned as minor concerns.