Guests frequently praise the hotel's excellent central location, noting its convenience for local attractions, including markets held nearby. Positive feedback also highlights comfortable beds, effective climate control, and appreciated amenities like complimentary water and slippers. The helpfulness and friendliness of the staff are often mentioned, as are improvements made to facilities.
However, several reviews indicate that the hotel is showing its age, with a common concern being the need for renovation and updates to rooms. Issues such as dated decor, small bathrooms, and cleanliness concerns, particularly regarding carpets and bathrooms, have been raised. Some guests also found the breakfast timing and cost to be inconvenient.