Guests consistently praise the hotel's exceptional location, with many highlighting its proximity to key attractions, transportation, and dining options. Reviewers like Nicoleta describe the location as "great," while Roger notes its excellent position in Chinatown for easy access to the MRT and Maxwell Hawkers. The staff are frequently commended for their friendliness and helpfulness; Tan describes the team as "super friendly" and highlights their assistance with organizing transport and guides, singling out individuals like Aziz and Mohammed. Rooms are generally found to be clean and spacious, with Laura mentioning they are "quite spacious" and offer "excellent value for money." The overall experience is described as very positive, with guests enjoying their stays and feeling at home in the city.
