Guests consistently praise the hotel's excellent location, noting its close proximity to MRT stations and train stations, making travel around Singapore incredibly convenient. Reviewers highlight the exceptional service and friendliness of the staff, who are described as "nice and polite" (Lowela) and "friendly" (Yoke). The staff's attentiveness is further demonstrated by their willingness to accommodate requests, such as granting room proximity for families, and their efficient handling of guest belongings, ensuring they are kept safe and reminded of any gifts. The hotel also offers comfortable amenities, including a relaxing sitting room where guests can observe the surroundings, and the rooms are well-received. Overall, the positive experiences underscore a commitment to guest satisfaction and a comfortable, enjoyable stay.
