Guests consistently praise the exceptional value for money, as highlighted by Alex. The hotel's prime location is a significant draw, with Katniss noting its proximity to amenities, and Stephanie commending its excellent location, a mere five-minute walk to China Town attractions and the metro. Cleanliness and comfort are recurrent themes; Robert found the room "clean and comfortable," and Pennyooi described the hotel interior as "modern and clean." Staff friendliness also receives top marks, with Pennyooi highlighting the "welcoming and friendly" lady receptionist. Furthermore, guests appreciate the thoughtful service, such as Robert’s mention of a "great recommendation from the staff for a traditional coffee." Rooms are noted as being "well thought out for its size."