Guests consistently praised the hotel's welcoming and attentive staff, highlighting their helpfulness and flexibility with late arrivals. Many found the rooms clean, comfortable, and well-appointed, often with desirable features like balconies and beautiful views. The hotel's location was generally considered good, with easy access to town centers and surrounding attractions. Breakfast offerings were frequently described as excellent, with a wide selection, and the overall value for money was appreciated. The pleasant grounds and garden also contributed positively to guest experiences.
However, a recurring concern for some visitors was the lack of air conditioning in the rooms, which could be an issue during warmer periods. Noise, both from external road traffic and internal events, was also mentioned as a detractor for some guests. A few noted the absence of basic amenities like kettles or readily available drinking water in rooms, and one review pointed out the inconvenience of a temporarily closed restaurant/bar on a Sunday.