“ Make perfect holiday plans ”

Guests consistently praise the hotel's prime central location, making it an ideal base for exploring the city. Reviewers frequently highlight the stylish and comfortable accommodations, with many appreciating the cleanliness of the rooms. The friendly and helpful staff are also a recurring positive, contributing to a welcoming atmosphere. The hotel's breakfast buffet is generally well-received, and the convenience for accessing local amenities and transport links is a significant advantage. While overwhelmingly positive, some guests noted minor areas for improvement. A lack of accessibility, specifically the absence of a lift to higher floors which can be challenging with luggage, was mentioned. A few reviewers also indicated a desire for more variety or specific items at the breakfast buffet, and one guest found their room to be dark and somewhat enclosed. Additionally, some minor operational points such as the wine list and a need for more coat hangers were raised.

Guests frequently praise the hotel's excellent location and the helpful, friendly nature of its staff. Many also appreciated the beautiful ambiance and the splendid surroundings. Positive comments also highlighted the breakfast and the spaciousness of the rooms. However, some guests noted that the hotel is showing its age, and certain amenities like slippers, robes, and a minibar were not provided in rooms. A recurring concern was the lack of an on-site restaurant for evening dining due to ongoing refurbishment, which some felt should have been communicated more clearly at the time of booking. Additionally, one guest experienced discomfort in their room due to its unique design and a persistent noise. Parking is available nearby but not directly at the hotel.

Guests frequently praise the hotel's excellent location, noting its convenient access to public transportation. The staff are consistently described as welcoming, friendly, and helpful, contributing to a positive overall experience. Many reviewers also highlighted the quality of the breakfast, describing it as fantastic, phenomenal, and fresh with ample food. Cleanliness and comfortable rooms were also mentioned as strong points. A recurring concern relates to bathroom facilities, with several guests finding that some showers lacked full doors or screens, leading to water spillage. Additionally, the cost of parking was a point of contention for some, with unexpected charges being a surprise. A few guests also noted issues with room temperature control and the pricing of food.

Guests consistently praise the hotel's aesthetic appeal, often describing it as beautiful, grand, and steeped in history. The attention to detail in the tasteful decoration and furnishings is frequently highlighted, contributing to a comfortable and well-appointed atmosphere. Many reviewers also appreciate the spaciousness of the rooms and bathrooms, as well as the quality of the breakfast offerings served in pleasant dining areas. The friendly nature of the hosts is another commonly cited positive aspect. However, some guests have encountered challenges with the property's accessibility, noting unclear instructions for entry and a complex check-in process that can feel overly secure. A few reviews also suggest that certain areas of the hotel may appear somewhat dated or in need of refurbishment, with mentions of poor quality bedding. Interactions with staff, in one instance, were described as curt and unwelcoming, impacting the overall experience.