Guests consistently praise the hotel's excellent location, describing it as perfect for accessing the city center, attractions, and nearby amenities like markets and restaurants. The apartments are frequently noted as comfortable, spacious, and well-equipped, with reviewers appreciating the cleanliness and functioning air conditioning, particularly during warmer months. The quiet ambiance, despite the central location, is also a recurring positive point.
However, several areas for improvement have been identified. Guests have expressed frustration with the key access process, finding it overly complicated and requiring excessive personal information. Towels are a common complaint, with multiple reviews mentioning they are thin, old, and sometimes have unpleasant odors, needing replacement. Some guests also noted issues with lighting, Wi-Fi strength in certain areas, and a lack of certain amenities like sufficient English TV channels or an outdoor space. Occasional problems with hot water or building maintenance were also reported.
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