Guests consistently praise the hotel's beautiful historic architecture and its successful sympathetic renovation, creating a visually stunning and comfortable environment. Many reviewers highlight the breathtaking views offered from various areas, particularly the lounge rooms, which are described as spacious and relaxing. The quality and value of the evening meals are frequently commended, with some finding them excellent for the price.
However, some guests have expressed concerns regarding the food quality for both dinner and breakfast, suggesting room for improvement in this area. Additionally, the lack of an in-house bar, requiring guests to obtain drinks from an attached cafeteria, was noted as a minor inconvenience. The hotel's isolated location was also mentioned, and one reviewer found their attic room lacking a view and potentially hot in summer.