This hotel garners significant praise for its exceptional location, often described as spectacular, with stunning views of the lake. Guests frequently highlight the historical charm and beautiful interiors, along with well-maintained gardens and unique museum-like features. The breakfast is consistently rated highly, with a diverse and high-quality selection. The staff are generally found to be wonderful, helpful, and possess a great attitude.
However, some guests have noted that room walls can be thin, leading to noise disturbances from neighboring rooms. One reviewer mentioned an uncomfortable bed, while another found the room location to be noisy due to proximity to a lobby bar. While most staff are appreciated, a few instances of rudeness from a specific breakfast server were mentioned. Some guests also felt the hotel did not entirely meet their high expectations, particularly given the price point.