Guests consistently praise the exceptional hospitality and friendly, helpful staff at this hotel. Saeed highlights the owner, Phillip, as "incredibly welcoming and helpful," noting how he "went out of his way" to assist with tyre chains, making the family feel safe and at home. Immq was "truly blow away by the value" of the simple, traditional mountain lodge, with its large, clean family room and excellent included breakfast. Zivile appreciates the "beautiful mountain view" and proximity to ski slopes. Judith commends the "very nice and helpful" management and staff. Overall, the hotel offers top-class service, clean rooms, and a quiet, safe environment that makes guests feel genuinely welcomed.
