Guests consistently praise this exceptional hotel, highlighting its unique heritage style and jazz atmosphere, making it a favorite for regular visitors since the 90s. Reviewers describe the hotel as "BEAUTIFUL HISTORICAL" and "intimate, memorable, unique-feeling," offering a "home away from home" experience that "rests your soul." The staff are repeatedly commended for their eager, friendly, and helpful service, going above and beyond to ensure guest satisfaction. The hotel boasts excellent cleanliness throughout, with elegantly decorated spaces featuring jazz-themed memorabilia. Rooms are thoughtfully appointed with numerous facilities, including coffee machines, comfortable bedding, and welcome amenities, all contributing to a relaxing and warm-cosy ambiance. The quiet location, surrounded by gardens, is also appreciated, with convenient access to the city center and efficient public transport. Guests also enjoyed the "very good" food at the restaurant.