This hotel is frequently praised for its excellent location, making it convenient for exploring the city, accessing public transport, and enjoying nearby dining and shopping. Guests consistently highlight the friendly, helpful, and professional staff. Many found the rooms to be comfortable, clean, and nicely decorated, with some appreciating the suites offering great urban views. Positive mentions also include good breakfast options, a pleasant bar area, and a nice on-site restaurant.
However, a recurring point of minor concern for some guests is the bathroom design, specifically the glass shower doors which, while often frosted for privacy, were not to everyone's preference. A few reviewers noted the absence of amenities like water or slippers in the room. One guest experienced a non-functioning TV. While most reviews are overwhelmingly positive, these are the primary areas identified for potential improvement.