Travelers consistently rave about the exceptional service and welcoming atmosphere at this hotel. Guests highlight the **amazing, friendly, and polite staff**, who are "always there to help" ([Andrei-vlad]), and the "incredibly kind, professional, and genuinely helpful" reception staff ([Kseniia]). The hotel's **immaculate cleanliness** is another strong point, with rooms described as "very clean" and the entire establishment "clean, comfortable, and very well organized" ([Andrei-vlad], [Kseniia], [Zakia]). The **prime location** is frequently praised, being "super near metro station" ([Zakia]) and offering a "great location" ([Kseniia], [Annamaria]). Furthermore, guests enjoyed "nice breakfast," "good wifi," and a "nice garden for smokers" ([Annamaria]), contributing to a "wonderful stay" and a "pleasant experience" ([Kseniia]).