Guests consistently praise the exceptional friendliness and helpfulness of the staff at this charming hotel. Veronique from France, for example, was delighted with how the staff were "ready to help and accommodate," even offering to store luggage overnight. Louis, a returning guest, highlights the "extremely friendly owner," who has become a friend. The hotel's convenient location near Gare du Nord is a significant draw, with Norashikin noting it's "very very near to Gare du Nord station." Reviewers also appreciate the hotel's unique character, described as "very historic" by Louis and "so local" by Veronique, along with its offering of "meals so typical French." The cleanliness and comfort of the facilities, despite being "old and small," are also commended, as is the availability of an "inexpensive glass of wine" at the bar.