This hotel offers several advantages for travelers. Guests frequently praise its convenient location, with easy access to downtown, restaurants, and major retailers, as well as proximity to recreational activities and major roadways. Positive comments also highlight good value, ample parking, and helpful, friendly staff, particularly at the front desk. Some guests appreciated thoughtful amenities like all-day coffee and snacks.
However, there are recurring areas for improvement. A common concern is the breakfast, which is often described as limited or not meeting expectations compared to similar properties, with some specific items unavailable. Noise from upstairs or adjacent rooms was also mentioned by several guests. Additionally, some reviews noted the building's age, leading to potential issues with temperature control, humidity, and outdated amenities like a temperamental TV. A significant issue raised was a lack of hot water in one instance, which was not resolved and led to dissatisfaction.