Guests consistently praise the exceptional quality and comfort of their stays, highlighting the pristine cleanliness and thoughtful design of the rooms, which are described as "spotlessly clean, very thoughtfully designed" and "tidy" by Laura and Reichenbachgd, respectively. The hotel's prime location is a significant draw, offering convenient access to attractions like the Reeperbahn while maintaining a peaceful atmosphere, as noted by Laura. Staff friendliness and helpfulness are frequently mentioned, with Reichenbachgd commending the reception lady for being "very helpful and warm with very good English," and Jacqueline appreciating the staff's accommodation of an early check-in. The overall experience is overwhelmingly positive, with reviewers like Dimitra and Filiz simply stating "Everything" was perfect, and Jacqueline adding, "Would go back anytime!!"