Guests consistently praise the hotel's exceptional service, with many highlighting friendly and helpful staff who contribute to a warm welcome. The establishment is lauded for its beautiful setting, often described as a lovely pub or building, with immaculate gardens. The quality of the food receives significant acclaim, with locally sourced produce and excellent restaurant and bar food being frequently mentioned. The period features and classic style of the rooms are also appreciated. However, some guests found certain rooms to be quite small for the price, with one reviewer noting a lack of amenities like a mini-fridge. Noise transfer between rooms was mentioned as an occasional concern due to the property's age. Several reviews also expressed a desire for a more convenient location, indicating it can be a bit secluded and requires driving or taxis to reach nearby attractions or towns. Some minor maintenance issues, such as a non-working TV or dripping taps, were also noted.

This hotel is consistently praised for its stunning natural setting, offering peaceful, relaxing stays away from the bustle of Ella town. Guests frequently highlight the beautiful and clean rooms, impressive design, and the incredible views from terraces and balconies, often overlooking forests and railway lines. Its proximity to the Ella Rock trailhead is a significant advantage for hikers. The staff are described as exceptionally friendly, helpful, and accommodating, contributing to an excellent overall experience, with many calling it a "gem" and their best stay in Sri Lanka. A recurring theme is the hotel's location, which, while offering tranquility, means it's a short drive from the main town. This can involve navigating narrow, sometimes steep roads, making access by larger vehicles less convenient and requiring tuk-tuk transportation for most guests. Additionally, one review noted an issue with hot water, and another mentioned a dripping sound during rain. Payment is also exclusively in cash or via bank transfer, as card payments are not accepted.

Guests frequently praise the hotel's excellent location, often described as central and convenient for exploring the area and nearby attractions. The staff are consistently highlighted for being friendly, helpful, and accommodating. Many reviewers enjoyed delicious meals at the on-site restaurant, with some noting generous portions and high-quality, regional food. The views from the rooms and shower rooms were also a significant positive for several guests, as was the comfort and cleanliness of the bathrooms. However, some guests experienced minor issues with noise, particularly from a bar or general evening activity, which could extend late into the night. A few reviewers also mentioned that rooms could feel a bit small. While generally well-received, there were isolated comments about the need for minor improvements in cleanliness and outdated bathroom fixtures in some areas. A squeaky bed and a burned-out light fixture were also noted as small inconveniences.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

Guests frequently praise the hotel's exceptional staff, highlighting their helpfulness and friendliness. The convenient location, often noted for its proximity to amenities and transport links, is another significant strength. Many reviewers also appreciated the hotel's aesthetic appeal and the comfort of their rooms. Specific positive mentions include thoughtful touches for pets, enjoyable breakfast options, and useful amenities like free bus passes. However, a few areas for improvement have been identified. Some guests found their rooms or beds to be on the smaller side for two people. Inconveniences were noted regarding amenities like kettles without accessible power outlets in kitchenettes, and a lack of early morning coffee or tea options for early risers. One reviewer also questioned the hotel's boutique classification.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This charming accommodation offers a tranquil escape, praised for its serene natural surroundings and private, cozy lodgings. Guests consistently highlight the exceptional, home-cooked food, often described as some of the best they experienced, prepared with great care and attention. The hosts are frequently commended for their warmth, friendliness, and genuine hospitality, creating a welcoming and comfortable atmosphere that makes guests feel at home. The property's unique, creative design and peaceful ambiance are also significant draws. While overwhelmingly positive, some guests noted the location is a bit secluded, requiring transportation to reach town or attractions. A minor point mentioned by one reviewer was that the shower water was mostly cold.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

Guests consistently praise the hotel's stunning natural surroundings and breathtaking mountain locations, often describing them as amazing and offering a genuine alpine adventure. The friendliness and helpfulness of the staff are frequently highlighted, with many guests finding them to be accommodating and exceptional. Positive remarks also extend to the comfort of the rooms and the quality of the food, particularly local cuisine, often seen as good value. While the hotel garners high ratings, some guests have noted areas for improvement. A common observation is that the building and rooms can be dated, with some experiencing noise insulation issues. Additionally, a few guests mentioned that while rooms are generally comfortable and clean, they can be small and may lack certain modern amenities such as en-suite bathrooms.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.