Travelers consistently rave about this hotel's exceptional location, with many highlighting its proximity to all city attractions, making it "in a very walkable area" according to Max. The staff are frequently commended for their friendliness and helpfulness, as Wendy enthusiastically states, "the Spanish people were incredibly kind and helpful," and Sara notes, "All the staff were pleasant and helpful." Guests enjoyed the comfortable and modern rooms, with Sara appreciating her "spacious room with lovely walk in power shower," and Escobar mentioning an upgraded, "huge and comfortable" room. The breakfast offerings are also a strong point, with David noting "plenty of choice for breakfast!" and Sara finding it "good value for money and plenty of options." The overall experience is overwhelmingly positive, with Wendy declaring it "the best hotel I've ever stayed in, considering all aspects!"