Travelers are consistently impressed with the exceptional staff, who are described as "very friendly" by Irenej. The hotel itself is deemed "amazing" and "very comfortable," boasting spacious, clean, and quiet rooms with super comfy beds, as noted by Irenej and Jupp. Guests also highlight the convenient and perfect location, with Brenda mentioning its proximity to the main area of Seville and Gavin noting it's within walking distance of major attractions. Alejandra further commends the "beautiful top view" and the overall comfortable, clean, and beautiful room experience, alongside good service. The attentiveness extends to thoughtful gestures, such as complimentary candies, drinks, and a "lovely card" from Irenej, elevating the overall guest experience.