Guests consistently praise the exceptional service and friendly demeanor of the staff, described as "lovely staff" (Luke) and "polite and efficient" (Justine). The hotel's prime location is frequently highlighted, with its position described as a "great location" (Luke) and "right at the heart of it" (Daniela). Culinary experiences are a significant draw, with mentions of "yummy" (Daniela) and "delicious breakfast" (Justine), as well as a "fantastic" restaurant offering "superb food" (Justine). The establishment also caters thoughtfully to specific needs, offering a "garage to lock away the bikes" (Mischa) and being "super dog friendly" (Justine). Overall, visitors commend the "outstanding" care and organization of the hosts and highlight the "spacious communal areas and gardens" (Justine) and "super comfortable beds and rooms" (Justine) for a memorable stay.