Guests consistently praise this hotel's exceptional character and comfort. Reviewers highlight the beautifully refurbished old building, which retains "many of the original features and finishes" (Donald), creating rooms and service areas that are "spacious and open with great character" (Donald). The bathrooms are particularly noted as outstanding, with Richard describing them as "ultra modern beautiful". Comfort is a recurring theme, with James finding the rooms "comfortable" and Ernest noting "very comfortable beds". The hotel also excels in its amenities, offering "free parking" (Ernest), a "nice sunny pool" (Richard), and a "good breakfast" (James, Richard). The staff are commended for being "friendly" (James) and "attentive, courteous, helpful" (Richard). Its "Excellent Location" (Ernest), being "close to town centre" (John) and convenient for exploring local attractions like bodegas and the beach promenade, further enhances the guest experience.