Travelers rave about the exceptional service and friendly staff at this hotel. Guests consistently highlight the professionalism and courtesy of the team, noting their prompt assistance, such as delivering Benadryl during an allergic reaction, as described by Carla. The rooms are frequently praised for their comfort, with mentions of "comfortable bed[s]" by Marcy, "cozy room, soft beds and spacious" by Kuoiqsik, and excellent bathrooms. Cleanliness is another strong point, with Annette noting the hotel is "Clean quiet." Guests also enjoyed the amenities, including a "nice breakfast buffet," "swimming pool and hot tub," and the convenience of a "free airport shuttle" and "Smoke parking." The overall experience is described as very relaxing and professional, with Marcy stating, "Staff was very professional and courteous."