This exceptional hotel garners glowing reviews, with guests consistently highlighting its **prime location**. Alvaro notes the staff's politeness and attentiveness, while Lyn emphasizes its proximity to "transport links, next to San Mames, within walking distance of lots of bars and other attractions." Carol also praises its closeness to "all amenities." The hotel's **comfort and cleanliness** are also frequently mentioned, with Carol describing rooms as "quiet, clean and comfortable." Lyn further elaborates, calling the rooms "comfortable and spacious with a massive bed" and the hotel "pretty quiet" despite its central position. The **friendly and helpful staff** are a recurring theme, with Carol, Alvaro, and Chadi all commending their service. Chadi also specifically mentions a "very good breakfast." Overall, guests like Lyn express a desire to "return again soon" after a "fantastic stay."