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Guests frequently praised the hotel's excellent location, often described as central and convenient for accessing local attractions, restaurants, and entertainment. Many reviewers highlighted the quality of the restaurant and breakfast offerings, noting a good variety and delicious options. The rooms were generally found to be clean and comfortable, with some guests appreciating updated amenities. Staff were often commended for their kindness and accommodating nature. However, some guests experienced issues with room access, particularly concerning the lack of elevators to certain areas, which proved challenging with luggage. The functionality of in-room safes was also a recurring concern, with multiple reports of them not working. A few reviewers mentioned minor issues with shower design, such as water splashing onto the floor, and some found rooms to be on the smaller side, with bathrooms in need of updating. Parking availability was also noted as an area that could be improved.