This hotel is frequently praised for its excellent central location, making it convenient for shopping, theatre, and exploring the city. Guests consistently highlight the high quality of the breakfast, with many finding the rooms to be spacious, comfortable, and well-appointed. The staff are often described as friendly and helpful, contributing positively to the overall guest experience. However, some guests have experienced issues with noise disturbance at night, impacting sleep quality. A few reviewers noted the unexpected €50 deposit upon check-in as a point of concern, suggesting better prior notification. Additionally, a couple of guests found rooms lacking natural light to be problematic, and there were some minor comments regarding the texture of toilet paper and the attitude of some reception staff during check-out.

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