Guests frequently praise the hotel's stunning location, with many highlighting beautiful ocean views and the hotel's impressive, classic architecture. Positive remarks also extend to the spacious and comfortable rooms, including mentions of pleasant decor and well-appointed amenities. The kindness and helpfulness of the staff are also consistently highlighted as a significant positive aspect of the guest experience. However, some guests have pointed out areas for improvement. A few reviews mentioned that the interior decor felt dated and uninspired, contrasting with the building's overall charm. Additionally, one reviewer reported significant issues with the condition of their room, including broken amenities and cleanliness concerns, alongside negative staff interactions.

Guests frequently praise the hotel for its spacious and comfortable rooms, with many noting a peaceful and quiet atmosphere. The hotel's location is also a recurring positive, described as convenient without being in the immediate city center, offering a good base for exploration. Friendly and helpful staff are consistently mentioned, contributing to a positive guest experience. Additional appreciated amenities include ample outdoor space, convenient parking, and facilities suitable for pets. However, some guests have noted areas for improvement. Concerns were raised regarding the cleanliness of certain areas, including bathrooms and stairs, with some suggesting a revamp or more thorough cleaning. The restaurant experience also received mixed feedback, with comments on limited menu choices, potential end-of-season stock issues, and the value for money in relation to dinner prices.

This hotel is consistently praised for its exceptional location, described as perfect for exploring the historic city center on foot. Guests frequently highlight the convenience of on-site parking. Many reviewers found the rooms to be clean, comfortable, and spacious, with some noting the quality of the breakfast and the helpfulness of the staff as significant positives. Overall, the hotel is seen as a great choice for a city visit. While most guests had a highly positive experience, a few areas for improvement were noted. Some reviewers found certain facilities, like the health suite, to be outdated. There were also comments about the breakfast quality being poor in one instance, and a concern regarding tourist tax not being clearly stated prior to booking.

Guests frequently praise the hotel's excellent location, consistently highlighted as a significant strength for exploring the surrounding area. Many reviewers also found the rooms to be spacious and the beds very comfortable, contributing to a pleasant stay. Friendly staff and good breakfast offerings were also noted positively by some visitors. However, several guests pointed out a need for renovation, with common concerns including dated decor, issues with bathrooms such as poor drainage or insufficient hot water, and the condition of floors. Some guests also experienced problems with room amenities, like blocked sinks, and others mentioned hard mattresses or dark rooms. A few reviews also noted issues with booking processing and room allocation.