Guests frequently praise the hotel's exceptional cleanliness and the comfort of its accommodations. Many reviewers highlighted the excellent condition of the property, noting that both the exterior and interior spaces, including the lobby, hallways, amenities, and rooms, appear and feel brand new. The convenient location, particularly for accessing nearby attractions, was also a recurring positive point. Additionally, guests appreciated the friendly and helpful nature of the staff across various departments, from the front desk to other services. While overwhelmingly positive feedback was received, one guest encountered an issue with persistent noise from a pet in an adjacent room, which caused significant inconvenience. Although the staff offered a solution, the situation was not fully resolved to the guest's satisfaction. Another guest mentioned a lengthy delay in the return of an item left behind, though they did appreciate its eventual return.

Guests frequently praised the hotel's cleanliness and convenient location, with many appreciating the proximity to attractions, shopping, and dining. The complimentary breakfast also received positive mentions, as did the spaciousness and thoughtful amenities in some rooms, such as separate living areas and kitchenettes. Staff friendliness and the availability of laundry facilities were also highlighted as positive aspects. However, some guests experienced issues with room service and inconsistent housekeeping, requiring them to request basic services like towel changes. Parking fees were a significant concern for several visitors, with some feeling it was an excessive additional cost. A few reviewers noted minor maintenance issues with room amenities, and the pool temperature was mentioned as being cold by one guest.

Guests consistently praise the hotel's excellent location, often noting its proximity to university campuses and convenient access to public transportation, including light rail stations. The staff are frequently described as friendly, helpful, and accommodating. Reviewers also appreciate the cleanliness of the rooms and the value offered for the price. However, several guests have pointed out recurring issues with the breakfast offerings, specifically mentioning a lack of variety or insufficient items, particularly on weekends. Some reviews also indicate a need for updates and renovations in certain areas of the hotel, with comments on noise insulation and dated bathroom facilities.

Guests frequently praised the hotel's excellent location, often highlighting its convenience and proximity to local attractions. The unique historical aspect of the building, a converted railway depot, was also a significant point of appreciation, with many enjoying the classic decoration and the preservation of history. The staff were generally described as friendly and efficient, and the rooms were noted for being spacious and clean. However, a recurring concern among guests was the cost and accessibility of parking, with several reviewers expressing surprise at additional fees. Some guests also encountered issues with the breakfast services, experiencing confusion regarding included meals. Additionally, a few reviews mentioned specific room deficiencies, such as lack of storage or maintenance issues, and isolated incidents of rude staff were also noted.

Guests consistently praise the hotel for its cleanliness, modern amenities, and attractive, well-designed rooms. The rooftop bar is frequently highlighted as a positive feature, offering a cool atmosphere and a great spot for a nightcap. Many reviewers also appreciated the friendly and courteous staff, as well as the convenient location close to downtown attractions. Ample parking is generally available, and the internet service is considered good. However, some guests found the parking to be insufficient at times, requiring them to walk further than desired. A few also experienced discomfort with the beds and pillows, impacting their sleep quality. While the fitness center was adequate for short stays, some guests expressed a desire for additional amenities such as a pool, restaurant, and room service. The hotel's location, while convenient, was noted by one reviewer as feeling a bit expensive for the area.

Guests consistently praise the hotel's ideal location, often highlighting its proximity to key attractions like Orchestra Hall and the convention center, with many appreciating the convenience of skyway access. The hotel's aesthetic is frequently described as elegant, beautiful, and possessing a warm, classy vintage feel. The staff are lauded for their friendliness and attentiveness, with special mentions of personalized touches and excellent service in both the spa and restaurants. Many enjoyed the quality of the food and the overall pleasant atmosphere of the rooms and facilities. However, several guests noted that the hotel can be expensive, with some finding the cost of food, drinks, and services like valet parking to be high. A few minor issues were also raised regarding service, such as slow water pressure in sinks, needing to request amenities like ice or towels multiple times, and occasional delays with housekeeping. Some guests also expressed a desire for in-room refrigerators.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.

This is not an official rating under any authorities. It reflects general feedback from public sources.
All hotel information may change from time to time. Ceybook is not responsible for its accuracies. It is recommended to visit the official sites for latest updates.