Guests often appreciate the hotel's friendly and helpful staff, with many noting their willingness to assist with requests. The breakfast is frequently described as tasty and varied, and the hotel's cleanliness and room tidiness are generally well-regarded. Some reviewers also found the rooms to be spacious and comfortable. The proximity to public transport, including bus stops and nearby metro lines, is also a positive aspect for many, making it convenient to reach the city center.
However, some common concerns have been raised. The hotel's location is sometimes described as not being central, and public transport connections can be inconvenient for some. Issues with the lift, including its size, have been mentioned, particularly for those with luggage or strollers. A lack of air conditioning and poor ventilation, leading to hot and stuffy rooms, has been noted. Some guests also experienced noise from traffic and issues with cleanliness, such as an empty soap dispenser.