Guests frequently praise the hotel's excellent central location, making it a convenient base for exploring the town. The staff are consistently described as helpful, welcoming, and friendly, with good English skills. Many reviewers highlight the hotel's character and the cleanliness of the rooms, with some noting recent renovations and comfortable beds. Breakfast also receives positive mentions.
However, some guests have encountered issues with noise, particularly from the bar downstairs, which can persist late into the night. Several reviews mention that rooms and bathrooms can be quite small, and accessing them via winding staircases may be challenging for some. Parking arrangements are also noted as a potential concern for some visitors.
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