This historic hotel is widely praised for its exceptional location, particularly its proximity to key attractions. Guests frequently highlight the beauty and charm of the building, as well as the outstanding service provided by the staff across all departments, who are consistently described as friendly, helpful, and professional. Many appreciate the comfortable and well-appointed rooms, contributing to a memorable and elegant experience.
However, some guests have noted concerns regarding noise levels, especially at night, which can detract from the experience. There have also been comments about the inconsistent replenishment of in-room amenities, such as water bottles. Issues with breakfast quality and availability, as well as a lack of air conditioning and ice in some areas, have been raised. Some visitors also found nearby parking to be expensive and the spaces to be small.