Guests consistently praise this exceptional hotel for its outstanding offerings. The **staff** receive frequent accolades, described as "friendly helpful" by Margaret and "warm helpful" by Richard, with Madeleine highlighting their "fantastic service" and noting the reception, bar, and breakfast crew were "so nice and helpful." The **location** is another significant highlight, with Wissem emphasizing its "great location just in front of Gugguenheim museum and in a walking distance to the old town," a sentiment echoed by Richard who found it a "nice location for walks to old town and next to Guggenheim." The **breakfast** is also a standout feature, with reviewers calling it "very very tasty" (Wissem) and "superb" (Richard). Madeleine further commends the "fantastic breakfast," contributing to an overall "high class on everything" experience, as Sam noted the property "didn’t disappoint" on their second visit, citing "staff, location and facilities excellent."