Guests consistently praise the hotel's exceptional location, often described as amazing and excellent, particularly for its proximity to the lake or lagoon and the main church. The decor is frequently highlighted as beautiful, warm, clean, and attractive, with rooms noted for being newly furnished, comfortable, and well-fitted out. Many reviewers appreciated the clean and neat furniture, comfy beds, and great showers. Friendly and helpful staff, especially at breakfast, also contributed to positive experiences.
While the hotel is highly regarded, a few areas for improvement were noted. Some guests found the Wi-Fi signal to be weak in their rooms. The breakfast, though generally considered good or OK, was described by some as continental with no cooked options, and occasionally the buffet replenishment or staff attentiveness during busy periods was a concern. The absence of an on-site bar was mentioned, and one reviewer found the large breakfast room to be echoey. Occasional noise from nearby establishments was also reported.