Guests frequently praise the hotel's friendly and helpful staff, with many highlighting their positive interactions. The convenient on-site bar and restaurant are also appreciated, offering a welcome amenity after travel. Positive remarks were also made regarding the hotel's location and reputation. However, some guests have pointed out areas needing improvement. Concerns include aging fixtures and amenities, such as issues with older elevators and non-functioning in-room items like coffee makers. Additionally, some guests experienced challenges with room accessibility and found certain services, like breakfast quality and value, to be disappointing. The hotel's building age and associated smells were also noted by some.

Guests generally appreciate the hotel's convenient location, often highlighting its suitability for various activities. Many reviewers found the rooms to be comfortable and clean, with some specifically mentioning comfortable beds and good temperature control. The facility itself was also described as clean and well-maintained. However, some guests noted areas for improvement. The hotel appears to be a bit outdated in certain aspects. For those with pets, the lack of a designated grassy area for dogs was a point of concern. Additionally, some guests found amenities like the ice machine to be a bit of a walk, and the absence of an elevator was mentioned.