Guests consistently praise the hotel's excellent location, particularly its convenience for motorway travel and ferry connections. The friendly and helpful staff are frequently mentioned as a positive aspect of the stay. Reviewers also appreciate the availability of a heated pool, dog-friendly facilities, and the quality of the on-site restaurant, noting that evening meals are a good option after a long journey. The cleanliness and warmth of the rooms also received positive comments.
A recurring concern among guests is the absence of tea and coffee making facilities in the rooms. Some also noted that towels could be improved. While the location is generally seen as a major advantage, one guest experienced a less convenient room placement for their dog. Breakfast was considered somewhat overpriced by one reviewer.