This hotel is frequently praised for its cozy and modern atmosphere, with many guests highlighting the cleanliness and comfort of the rooms, including large jacuzzi baths. Positive remarks often extend to the excellent and polite staff, particularly in reception and the cafeteria, who are noted for their attentiveness and helpfulness. The food offerings, including a well-regarded restaurant with locally sourced meat and a good breakfast buffet, are also a significant draw for many visitors.
However, some guests have found the hotel to be overpriced for the facilities offered, with mentions of dated aspects and unexpected charges. The availability and opening times of the restaurant, as well as the accessibility of the children's pool, have been points of concern for families. Additionally, parking can be difficult due to the hotel's popularity, and while staff are generally well-regarded, a few reviewers noted instances of less than smiling service in other areas.