Guests frequently praise the hotel's excellent location, often highlighting stunning lake views and proximity to attractions. The accommodations are generally described as spacious, clean, and well-equipped, with many appreciating the convenience of allocated parking. The staff are consistently noted for being nice and helpful, contributing to a comfortable stay.
However, some guests have expressed disappointment regarding the lack of breakfast options. A few reviews also mentioned an issue with suites being located in a separate annex, which was perceived as being poorly maintained and not as clean as expected, with some amenities like the fridge and dishwasher requiring attention. Communication with staff was also mentioned as being primarily via phone for issues.