Guests frequently praise the hotel's stunning location, often highlighting its proximity to scenic train journeys and outdoor activities like sledging and hiking. The attentive and friendly staff are consistently mentioned as a significant strength, contributing to a welcoming and comfortable atmosphere. Many reviewers also appreciated the spaciousness and comfort of the rooms, along with the quality of the food, particularly the local culinary offerings and hearty breakfasts.
However, some guests noted areas where improvements could be made. A few mentioned that the hotel's interior and bathrooms felt a bit dated. Additionally, the pricing of certain aspects, like food, was described as being on the higher side, and there were suggestions for expanding the wine selection and improving breakfast coffee. One review also pointed out that the menu might not be readily available in English for all guests.