Guests frequently praise the hotel's well-equipped facilities, including comfortable beds and apartment-style rooms featuring kitchens and lounge areas. The service is generally highlighted as exceptional and kind, with staff often described as cooperative. The modern design, quiet atmosphere, and good water pressure in the showers are also appreciated. Secure parking is a significant positive for many visitors.
However, some guests noted a lack of essential cleaning supplies in the kitchen, such as detergent, cloths, and tea towels. Inconsistent availability of breakfast and dinner service was also a concern. Additionally, there was a comment about the lack of instructions for in-room phones, requiring guests to visit the front desk in person. Signage for the reception area could also be improved for clearer navigation.