Guests consistently praise the hotel for its beautiful historic building, often described as a palace or monastery, and its charming atmosphere. The staff are frequently highlighted as friendly, helpful, and professional. Many reviewers enjoyed the comfortable rooms, with some appreciating balconies overlooking gardens or squares, and the quiet environment. Positive mentions also include secure parking, a pleasant pool area, and a good gym. The location within a delightful historic village is another significant strength.
However, some guests experienced issues. There were isolated comments regarding menu clarity and understanding dish descriptions. A few reviews noted problems with shower plumbing, specifically blocked outflows. One guest reported a disappointing evening meal and another mentioned a lack of information about a disruptive local festival. Occasionally, rooms were not as expected, with one instance of a damaged ceiling and cleanliness issues upon arrival, though a room change was offered.
