Guests consistently praise the hotel's exceptional facilities, particularly the impressive spa and pool areas, which are frequently described as amazing and offering a wide range of amenities. The beautiful setting and well-maintained gardens are also highlighted as significant positives, contributing to a visually appealing and tranquil environment. Many reviewers appreciate the friendly and efficient staff, and the breakfast receives considerable commendation for its excellent selection and quality.
While overwhelmingly positive, some guests noted a few areas for improvement. A common concern relates to the dinner experience, with some finding it lacking in value or attention to detail, though dessert selections are generally well-received. The hotel's atmosphere can sometimes feel quiet or even eerily empty, and a lack of readily available information about available activities or services was mentioned. Lastly, the requirement to pay for parking was a point of dissatisfaction for some visitors.