Guests consistently praise the hotel's excellent location, particularly for those traveling by car, with ample free parking readily available and easy access to the city center. The helpful and friendly staff also receive frequent commendation for their willingness to assist guests. Many reviewers appreciated the cleanliness of the hotel and the presence of a restaurant and bar. However, a recurring concern among guests is the condition of the rooms, with several describing them as dated, tired, and in need of renovation. Noise levels were also mentioned as an issue, with some rooms experiencing thin walls. While the hotel offers a convenient base, some guests felt the decor and amenities could be improved to match modern expectations.

Guests frequently praised the comfortable and well-equipped accommodations, often highlighting the presence of kitchen facilities and a cozy atmosphere. The location was consistently described as quiet and residential, yet conveniently close to local amenities like supermarkets and parks, with easy access to the historic city center. A significant positive was the exceptionally helpful and knowledgeable staff, particularly one individual named Jesus, who provided excellent local recommendations and parking advice. While the vast majority of stays were highly rated, a few guests noted that the mattresses could be quite firm, impacting sleep quality. One review mentioned hearing noise from an adjacent apartment, though this was acknowledged as not being the property's fault. The exterior appearance was also briefly mentioned as being unappealing by one reviewer, though this did not detract from their positive experience with the cleanliness and facilities.

This hotel is frequently praised for its cleanliness, attentive and friendly staff, and good value for money, with several guests highlighting the convenience for visiting nearby attractions. Positive comments also mention spacious rooms and the availability of free, private parking. However, some guests noted that the hotel's location requires a significant walk or a drive to reach the city center. Additionally, a lack of certain amenities, such as a hairdryer, and the occasional closure of on-site dining options were mentioned as potential drawbacks for some visitors.