Guests consistently praise the hotel's beautiful property, with many describing the rooms as luxurious and well-appointed, akin to a five-star experience. The stunning views, often overlooking hills and villages, are frequently highlighted as a significant positive. The exceptional friendliness and attentiveness of the staff, particularly a host named Nuria or Ana, are repeatedly commended, with guests feeling welcomed and well-cared for. The quality of the breakfast and the stylish design of the communal areas also receive high marks.
While overwhelmingly positive, a few guests noted minor inconveniences. The hotel's rural location means dining options nearby are limited, requiring a drive. Some reviews mentioned intermittent Wi-Fi issues in rooms, and one guest experienced a brief problem with heating that was quickly resolved. Navigational challenges due to mapping apps were also mentioned.
